Our Delivery Processes
At Turk Natural, we are committed to delivering your orders quickly and securely. Here’s what you need to know about our delivery process:
- Order Processing Time: Your orders are processed within 1-2 business days after the order confirmation is received.
- Shipping Carriers: Deliveries are made through reliable shipping companies. Detailed information about your order status is provided via the tracking number included with the order confirmation.
- Delivery Time: Standard deliveries typically arrive within 3-5 business days after being shipped. However, this time may vary depending on the location of the delivery address.
- International Deliveries: Delivery times and costs for international orders vary depending on the destination country. Please contact us for more information.
- Delivery Cost: The delivery cost is calculated based on the size, weight, and delivery address of the order. The exact shipping fee is specified during the order summary and payment process.
Important Information
- P.O. Boxes cannot be used as a delivery address.
- The recipient must be present at the delivery address. If the recipient is not available, the shipping company will provide information on the next steps for safe delivery of the package.
- If you encounter any issues with the delivery, please contact us as soon as possible. We will do our best to resolve the problem.
Returns and Exchanges
If you experience any issues with our products, please request a return or exchange within 30 days from the date of receipt. For more information about our return and exchange policy, please refer to the relevant section.
Customer satisfaction is very important to us. If you have any questions or suggestions regarding our delivery process, please feel free to contact us. At Turk Natural, we are here to ensure that your shopping experience is enjoyable and hassle-free.